← All API problem types

https://optimizeyourimage.com/docs/problems/unsupported-input-format

What it means

The uploaded bytes are not one of the supported input formats. Detection reads the file content, not the filename.

How to resolve it

Send JPEG, PNG, WebP, HEIC, or HEIF. AVIF is supported as an output format but not as an input.

Retrying

Retry with a supported format. Failed requests are not billed.

Include the X-Request-Id response header when contacting [email protected] about a specific failure.