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HEIC Decoder Unavailable

415

https://optimizeyourimage.com/docs/problems/heic-decoder-unavailable

What it means

This deployment cannot decode HEIC/HEIF input right now.

How to resolve it

Convert the file to JPEG or PNG first, or check /api-status for current capabilities.

Retrying

Retry with a non-HEIC input. Failed requests are not billed.

Include the X-Request-Id response header when contacting [email protected] about a specific failure.